Shipping policy

Shipping & Delivery

We ship to New Zealand and Australia.

New Zealand — Standard Shipping $5.00 Standard delivery takes 3–5 business days from dispatch.

New Zealand — Express Shipping $10.00 Need it faster? Express delivery takes 1–2 business days from dispatch.

Free Standard Shipping on NZ orders over $100 Spend $100 or more and we'll cover standard shipping — no code needed, automatically applied at checkout.

Australia — $10.00 Standard delivery to Australia takes 7–10 business days from dispatch.

Processing Time Orders are processed and dispatched within 1–2 business days. Orders placed over the weekend will be dispatched the following Monday.

Tracking Once your order has been dispatched you'll receive a tracking number via email so you can follow your parcel on its way.

Can't find your parcel? If your order hasn't arrived within the expected timeframe, please get in touch at hello@rockies.co.nz and we'll sort it out for you.